Privacy Policy

Last revised: August 31, 2026

Richards Industrials (“Richards Industrials,” “Richards,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Richards Industrials websites, submit information through our websites, communicate with us, or otherwise interact with us online.

Information we collect

You may browse many areas of our websites without providing personal information directly to us. We may collect information in two primary ways: information you choose to provide and information collected automatically when you use our websites.

information you provide to us

Depending on how you interact with Richards Industrials, we may collect information such as:

Name
Company name and job title
Email address
Phone number
Mailing or business address
Product, application, or industry information
Information submitted through contact, quote, or other website forms
Communications and correspondence with Richards Industrials or our sales representatives
Information provided when requesting technical assistance, product information, or other support
Information submitted when applying for employment
Marketing and communication preferences
Any other information you choose to provide to us

If you apply for employment through our website, we may also collect information related to your employment history, education, qualifications, resume, and other information you provide as part of the application process.

information collected automatically

When you visit our websites, certain information may be collected automatically through cookies and similar technologies. This information may include:

Internet Protocol (IP) address
Browser and device type
Operating system
Pages viewed
Links clicked
Referring website or source
Date and time of visits
Time spent on pages
General geographic information derived from an IP address
Other information about how visitors interact with our websites

We use this information to understand how our websites are used, improve website performance and content, measure our marketing efforts, and provide a better user experience.

how we use your information

Richards Industrials may use information we collect to:

Respond to inquiries, requests for quotes, and requests for product or technical information
Connect customers and prospective customers with the appropriate Richards Industrials representative or sales partner
Provide products, services, technical assistance, and customer support
Communicate with customers, prospective customers, representatives, suppliers, and other business partners
Send newsletters, product updates, technical information, and other marketing communications
Process employment applications and communicate with job applicants
Understand how visitors use our websites
Improve our websites, products, services, and customer experience
Measure the effectiveness of our marketing and advertising
Maintain the security and integrity of our websites and information systems
Detect and prevent fraud, misuse, or other unlawful activity
Comply with applicable laws, regulations, and legal obligations
Protect the rights, property, and safety of Richards Industrials and others

cookies and similar technologies

Our websites use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure performance, and support our marketing and advertising activities.

Cookies are small data files stored on your device when you visit a website. Depending on their purpose, cookies used on our websites may include:

Strictly Necessary Cookies
These cookies are necessary for the website to function and generally cannot be disabled through our cookie preference tools.

Performance and Analytics Cookies
These cookies help us understand how visitors use our websites, including which pages are visited and how visitors navigate through the site. We use this information to improve website performance and content.

Functional Cookies
These cookies may allow the website to remember choices or preferences and provide enhanced functionality.

Advertising and Targeting Cookies
These cookies may be used to understand the effectiveness of advertising, deliver more relevant advertising, or measure interactions with our marketing campaigns.

Where required by applicable law, non-essential cookies will be used only after you have provided consent. You may also be able to manage your cookie preferences through the cookie settings available on our website.

Disabling certain cookies may affect the functionality or features available on our websites.

Analytics, Advertising, and third-party technologies

We use third-party services to help us understand website activity, provide website functionality, and measure and improve our marketing.

These services may include:

Google Analytics

We use Google Analytics to help us understand how visitors interact with our websites. Google Analytics may collect information such as pages visited, time spent on the website, device and browser information, approximate geographic location, and how a visitor arrived at our website.

Information collected through Google Analytics is subject to Google's privacy practices.

Google Ads

We may use Google Ads and related Google advertising technologies to measure advertising performance and help us reach audiences who may be interested in our products and services.

These technologies may use cookies or similar identifiers to measure actions taken after interacting with an advertisement and, depending on your consent and settings, may be used for advertising or remarketing purposes.

YouTube

Our websites may contain videos or other content provided through YouTube. When you interact with embedded YouTube content, Google and YouTube may collect information about your interaction with that content in accordance with their own privacy policies and cookie practices.

We may use LinkedIn technologies, including advertising, analytics, or conversion measurement tools, to understand the effectiveness of our LinkedIn marketing and advertising activities.

LinkedIn may collect information about visits to our websites through cookies or similar technologies in accordance with LinkedIn's privacy and cookie policies.

These third parties may collect or receive information from our websites and may combine that information with information they obtain through their own services. Their collection and use of information is governed by their respective privacy policies.

marketing communications

If you choose to receive marketing communications from Richards Industrials, we may send you information about products, applications, technical resources, company news, events, and other topics that may be relevant to you.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.

Please note that even if you opt out of marketing communications, we may still send you non-marketing communications related to an existing business relationship, inquiry, transaction, or other service you have requested.

how we share information

Richards Industrials affiliates and related companies when necessary for legitimate business purposes
Authorized sales representatives or distributors when necessary to respond to an inquiry, provide a quote, assist with an application, or support a customer
Service providers that help us operate our websites, conduct marketing, analyze website performance, manage communications, provide technology services, or support other business functions
Professional advisers such as attorneys, accountants, auditors, or consultants
Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required or permitted by law

We may also disclose information as part of a merger, acquisition, financing, reorganization, sale of assets, or other business transaction.

Service providers are permitted to access information only as necessary to perform services on our behalf and are expected to handle information appropriately.

sale of sharing of personal information

Richards Industrials does not sell personal information for monetary compensation.

Certain uses of advertising and analytics technologies, however, may be considered a “sale,” “sharing,” or use of personal information for targeted or cross-context behavioral advertising under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of these activities through the cookie or privacy preference tools available on our website or by contacting us using the information below.

data security

Richards Industrials uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and customer records, meet legal and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and the reason it was collected.

Your privacy rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is used or disclosed
Object to or restrict certain processing of personal information
Request portability of certain personal information
Withdraw consent where processing is based on consent
Opt out of certain uses of personal information for targeted advertising, sharing, or sale, as those terms may be defined under applicable law

These rights are subject to applicable law and certain exceptions.

We may need to verify your identity before fulfilling a privacy request. We will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy request, please contact us using the information provided in the Contact Us section below.

international visitors

Richards Industrials is based in the United States. If you access our websites from outside the United States, information you provide to us may be transferred to, stored, or processed in the United States or other countries where our service providers operate.

Data protection laws in those countries may differ from the laws in your country of residence. Where required by applicable law, we take appropriate measures regarding international transfers of personal information.

Visitors from the European Economic Area, United Kingdom, or other jurisdictions with comprehensive data protection laws may have additional rights regarding their personal information.

Where applicable, Richards Industrials processes personal information based on one or more lawful grounds, including your consent, performance of a contract or steps taken at your request, compliance with legal obligations, and our legitimate business interests where those interests are not overridden by your rights.

children's privacy

Our websites are intended for a business and general adult audience and are not directed toward children. We do not knowingly collect personal information from children under the age of 13 through our websites.

If we learn that we have collected personal information from a child in a manner inconsistent with applicable law, we will take appropriate steps to delete it.

Changes to this privacy policy

We may update this Privacy Policy periodically to reflect changes in our websites, technologies, business practices, or legal requirements.

When we make changes, we will post the updated Privacy Policy on this page and revise the effective date shown at the top. We encourage you to review this Privacy Policy periodically.

Contact us

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact:

Richards Industrials
3170 Wasson Road
Cincinnati, OH 45209
United States

Email: info@richardsind.com
Phone: +1 513-533-5600

When contacting us about a privacy request, please provide enough information for us to understand and respond to your request. We may request additional information when necessary to verify your identity and protect your personal information.