Your privacy is very important to us. This Privacy Policy describes our practices with respect to the personal information we gather on our website, and the way we use your personal information internally. We are committed to processing your information in accordance with international legal standards, including the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Declaration of Consent

By submitting personal information and other information to the site, you consent to the processing of such information in accordance with the terms of this Privacy Policy.

You may withdraw this consent at any time by notifying us at, or by writing to us at:

Richards Industrials 3170 Wasson Road Cincinnati, OH 45251 USA

Internet Server Provider

Certain other information may be collected on the site through various technologies without your actively providing the information. Our site is hosted on servers shared with an Internet service provider (ISP). Any Information collected on our behalf by the ISP is managed in accordance with this policy and is protected by applicable law. Certain information about Internet users’ traffic patterns is passively and automatically collected and linked to users’ Internet Protocol (“IP”) addresses. These unique IP addresses are assigned to all Web users by their ISPs, and are automatically logged by Internet servers. While the IP address itself does not identify an individual, it may be used with the cooperation of the ISP to locate and identify an individual using the website. Server logs In the normal course of establishing and maintaining Internet connections, our servers automatically log information about visits to our site. Server logs record statistical information. These statistics are reported in aggregate form to us and are used to improve our site and ensure that it provides the optimal online experience for visitors.


Our site may make use of “per session” cookie technology. Per session cookies are small text files that contain a unique identification number that is automatically deposited on a visitor’s computer. These cookies track information during an open session and are stored only temporarily in your computer’s memory. This information helps us determine the total number of visitors to the site on an ongoing basis and the types of Internet browsers (e.g., Netscape Navigator or Internet Explorer) and operating systems (e.g., Windows or Macintosh) that our visitors use. We use this information to facilitate and enhance your online visits. We do not cross-reference this information with any type of Information that is voluntarily offered through the site. The use of cookie technology is common on the Internet, and many Internet browsers are initially set to accept cookies automatically. If you would prefer not to accept cookies, you can set your Internet browser to notify you when your computer is receiving a cookie or to refuse cookies automatically. To readjust your Internet browser’s cookie options, please refer to the instruction documentation of your particular browser or seek online assistance.

Use of personal information 

We use information only as described in this policy or as otherwise permitted or required by law. If we distribute publications to people on our mailing lists, you can change your preferences or unsubscribe from those lists.

Email Marketing

We collect email addresses that are: volunteered by the visitor; through e-mail messages addressed to us or our employees; through visitor responses via the “contact us” or other forms on our websites; or through e-mail marketing and public events. We use e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest.

On the site, we will ask you to consent to being contacted by us for promotional and marketing purposes. However, you may opt-out of receiving promotional or marketing emails at any time by using the unsubscribe function in our newsletter, by notifying us as a reply to any unwanted e-mail, by contacting us at: or by writing to us at:

Richards Industrials 3170 Wasson Road Cincinnati, OH 45251 USA

Richards Industrials uses Constant Contact, a marketing platform to send newsletters and communications. By joining our mailing list, you acknowledge that the information you provide will be transferred to Constant Contact for processing in accordance with their privacy policy.

For more information on the privacy practices of Constant Contact, please visit the Constant Contact Privacy page.

Lead Management

We use a lead management system, Lead Method, to organize all leads generated and store customer information. For information on their Privacy Policy, please visit:

Disclosure of personal information 

We disclose information only as described in this policy or as otherwise permitted or required by law. To provide products or services, we may sometimes disclose our clients’ Information to Richards Industrials affiliates and to third parties (for example, to evaluate creditworthiness or to collect debts or to engage experts or consultants), including foreign agents and government or regulatory agencies, or where such disclosure is required or permitted by law. Our offices around the world may share your Information for marketing purposes. Your information may be accessed or stored in the United States or another jurisdiction, and will be subject to the laws of that jurisdiction.

Retention of personal information

We will retain information for as long as it is needed for the purposes for which it was collected.

Protection of personal information 

We use the standard safeguards to protect the security of Information in our possession, including physical, organizational, and technological measures. We cannot guarantee that information will not be lost, used unlawfully or modified in a fraudulent manner, and consequently we bear no liability for the use that may be made of the information.

Your access to your personal information

You can ask to view your Information by writing to us at:

Richards Industrials 3170 Wasson Road Cincinnati, OH 45251 USA

Your rights concerning your personal information are:

·     You can ask about the personal information we hold about you and we will show you

·     You can request your personal information is corrected and we will update the details and inform you when completed.

·     You can object to receiving direct marketing communications from us and we will stop all communications by channel (email, post, or telephone) or within certain subject areas. In addition, any direct marketing communications you receive from us will always include a clear, simple method to ‘opt-out’ of future communications.

·     You can ask for your personal information to be erased and we will ensure we do not contact you again.

Links to other websites

The site may contain links to other websites. While we try to link only to websites that share our standards and respect for privacy, we are not responsible for the content or privacy practices of other websites.

Changes to this policy

We may amend this policy at any time. We will post the policy as amended on our site.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For further information: Richards Industrials 3170 Wasson Road Cincinnati, OH 45209 USA +1 513.533.5600 or