8:30 AM | Registration and Coffee | |
9:00 AM | Update on RI, Investments, Organizational Changes, Strategic Priorities, and Vision | Jordan Bast |
10:00 AM | Break | |
10:15 AM | Operations/Factory Updates, Processes, Metrics, Value Stream Concepts and Organization | Matt Thomas |
11:15 AM | Richards/Channel Partner Expectations and Responsibilities | Jim Gray |
11:45 AM | Customer Complaints/CAR Process | Tina Bowen |
12:00 PM | Lunch | |
1:00 PM | Product Management | Jose Pinto da Costa |
2:00 PM | Life Science Product Overview, Growth Initiatives, NPD, Stocking Programs, Training | Megan Cider Elm and Karl Lukewitte |
3:00 PM | Break | |
3:15 PM | Regional Reviews | Regional Sales Managers |
4:15 PM | Closing Comments | Jordan Bast and Jim Gray |
4:30 PM | Day 1 Sessions Conclude | |
6:00 PM | Appreciation Dinner at Seasons 52 | |